Over the next few days we will be publishing exclusive extracts from Confessions of an Estate Agent by Rosalind Russell. Short, snappy and hilarious, these excerpts collated by Russell are guaranteed to brighten your day. Youโll never look at estate agents in quite the same way again
Wednesday, 2 May
I had a valuation at a 1930s house, owned by Mr and Mrs T. We eventually reached the dining room, where, above a large oak drinks cabinet, hung a painting of Mrs T, leaning casually on a bookcase, completely naked. โWhat a lovely drinks cabinet!โ I exclaimed. What else could I say?
Lloyd Moss of Regentโs in Sunbury
Tuesday, 1 May
Next, a problem to solve. Landlady in Hong Kong, departing Spanish tenant here in London, speaking little English. Landlady is trying to stop a lot of his deposit being returned, claiming damage. This includes bedding which has been in use for six years and cracks in the door frame which could be caused by subsidence of the building, nothing to do with the tenant. I had to negotiate.
โMy English is terrible,โ said my apologetic Spaniard, โSo I think this is not the right wordโฆ but if she takes all my money, can I shoot her?โ Stifling laughter, I gently corrected him. โYou can sue her, but I wouldnโt advise shooting her.โ
Lynn Hilton of Cluttons in Tower Bridge.
Monday, 30 April
Mrs Y swept in and I knew this would not be a social call. I was right. She lives next door to a large semi we are selling and has been very nosey about viewings. Today she announced she did not want the house to be sold to overseas buyers. I was delighted to tell her weโd already had an offer on it and I had no idea where the buyer came from as she was wearing a full face veil.
Lucy Winberg of Stickley & Kent in Belsize Park
Friday, 27 April
I had an evening appointment at a cottage overlooking the green in a lovely village, four miles from the town. At the cottage, it was bath time and I arrived as four naked children streaked through the house with nanny in hot pursuit. I sat on the sofa to discuss details with the owners and became aware of a pair of massive St Bernards padding into the room. The female of the two inched closer and eventually climbed up, spread herself over my lap and dribbled quietly. She must have weighed 12 stones. As the owners totally ignored what had happened, I felt they may beoffended if I pushed it off, so it made itself comfortable. Half an hour later, I staggered to the car, soaked and crippled with cramp.
James Grillo of Lane Fox in Haslemere
Thursday, 26 April
We had a complaint from a buyer who had arrived to take possession of his new home and found a gardening company rolling up the lawn for removal on the sellerโs orders. It had been a difficult sale and at the end, the client acted true to form. He dropped by to thank me for all my hard work.
He left a box of Black Magic. Minus the Sellophane wrapper, and the bottom layer.
Christian Harper of OliverFinn in Chiswick
Wednesday, 25 April
It really made my week when a male colleague returned, pink-faced, from showing a West End apartment to a lady looking for a flat for her two strapping sons. She had lain down on one of the beds to try it for size. โYou look about the same height as my boys,โ sheโd told him with a smile, patting the duvet beside her. โWould you mind lying down so I can check?โ
Rebecca Hardy of Gascoigne Pees Lettings in Chelsea
Tuesday, 24 April
What a ghastly morningโฆ I went to show a couple round a house but hadnโt been able to contact the owner, so asked them if theyโd mind waiting while I checked it was OK to view. I rang the doorbell – no reply – so let myself in.
All quiet, until I walked past the study door and saw him slumped across his desk, wearing just his underpants. Alarmed he may be dead, I shook him. There was no response, so I was trying to find a pulse, when the viewers walked in. The vendor woke suddenly, demanded to know what I was doing, while the applicants were plainly wondering why I was holding the hand of an almost naked (and I discovered later, very drunk) man. They viewed me with some suspicion for the remainder of the tour.
Rupert Connell of DTZ Residential in Mayfair
Monday, 23 April
A young, unmarried colleague returned from a valuation, his ears glowing a tell-tale pink. Eventually we coaxed the story out of him. Heโd rung the bell, and the door was opened by the owner who was breast feeding her baby son. Flustered, heโd followed her into the lounge which was dominated by a large and ornate fireplace.
Inevitably, the first words out of his mouth were โWhat a lovely breast! Chimney! I mean chimney breast.โ Apparently the nursing mother was quite amused, but itโll take a while for my colleague – unnamed to spare his blushes – to recover.
Ross Howard of Dexters in Chiswick
Confessions of an Estate Agent by Rosalind Russell is available for download from Amazon for ยฃ4.95
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